Full-stack storyteller, pattern wrangler, inclusion advocate, empathy detective, idea shaper, pixel choreographer, fidelity guardian and all around positive viber are just a few of my nicknames. You can call me Eric.

Summary

Senior product designer with nine years designing internal enterprise applications and client-facing digital platforms. I build and maintain shared design systems, turn complicated operational workflows into interfaces people can learn without a manual, and back design decisions with research.

Experience

Product Designer | DLR Group | Sep 2020 – Present

  • Design internal enterprise applications end to end: process and user flows, wireframes, interactive Figma prototypes, usability testing, and developer handoff.
  • Built and maintain a shared design system across 6 enterprise web apps, covering 200+ components in light and dark modes plus mobile, cutting design and build time by roughly 25%.
  • Sit with operations SMEs to map how work actually gets done, then translate those workflows into screens people can learn without a manual.
  • Run moderated usability sessions and stakeholder interviews, using the findings to settle design questions with evidence rather than opinion.
  • Manage concurrent projects across internal teams and external client platforms for LinkedIn, CMNH, and NYCSCA.
  • Partner with engineers and product managers through build to protect design fidelity and WCAG 2.1 AA compliance.
  • Mentor junior designers and lead design critiques, reviews, and working sessions.

Digital Brand Designer | DLR Group | Dec 2017 – Sep 2020

  • Introduced UX practice at a firm that had none, establishing research, wireframing, and testing habits the design team still runs on.
  • Designed scalable, on-brand digital experiences across web, applications, email campaigns, and social.
  • Reworked user journeys across digital properties, improving clarity and task completion.

Web Designer | Fusion Design Studio | Oct 2014 – Dec 2017

  • Designed and built websites, campaigns, and brand systems for clients including Amana, Bryant, and Carrier.
  • Grew client visibility through design, SEO, and content strategy.

Earlier Experience

Graphic Designer, Geometry Global (2014) and Kemper Golf / Stitches & Screens (2011–2014). Brand, packaging, and campaign work for Goodyear/Continental, John Deere, Kent State University, Summa Healthcare, and YMCA.

Education

Bachelor of Fine Arts, Graphic Design | University of Akron | 2011 | Cum Laude

Google UX Design Certificate | Google

Skills

Design

End-to-end product design (UX and UI), design systems at scale, user and process flows,
wireframing, rapid prototyping, interaction and visual design.

Research

User research, moderated usability testing, stakeholder and SME interviews, design validation.

Enterprise

Internal-facing tools, complex business workflows, accessibility (WCAG 2.1 AA),
design QA and developer handoff.

Collaboration

Cross-functional partnership with engineering and product, stakeholder facilitation,
design critique and mentorship.

Software

Figma, Adobe Creative Suite, Azure DevOps, UserTesting.com, Confluence, HTML/CSS (basic).